AV. REVOLUCIÓN 555-B
(LA QUINTA) BARRIO LA PRESA
TEPOZTLÁN, MORELOS
Regulations – Las Casitas Tepoztlán
10 Key Rules of the Exclusive Regulations at Las Casitas Tepoztlán: Important Norms and Policies
The regulations of Las Casitas Tepoztlán establish essential norms to ensure a safe, comfortable, and hassle-free stay for all our guests. These 10 key rules have been designed to preserve the peaceful and tranquil atmosphere that characterizes our facilities. If you want more details about the services we offer, we invite you to check our Amenities section or review the Frequently Asked Questions.Table of Contents
10 Key Rules of the Regulations | Amenities and Policies | Accommodation Policies | Cancellation Policies | Frequently Asked Questions10 Key Rules of the Regulations
1. Check-in and Check-out Times
Check-in time is at 4:00 p.m., and check-out time is at 11:00 a.m.. If you need to extend these times, please contact us in advance; it will be subject to availability and may incur an additional cost.2. Guest Responsibility
The regulations of Las Casitas Tepoztlán state that the management is not responsible for the loss or damage of valuables during the stay. We recommend guests take care of their belongings and not leave them unattended. If negligence causes damage to the facilities or furniture, the responsible guest must cover the repair costs.3. Prohibition of Parties and Events
The regulations of Las Casitas Tepoztlán are clear regarding parties and events: they are not allowed. We want to ensure that all guests enjoy a peaceful environment, so listening to loud music is also prohibited.4. Exclusive Access for Guests
Las Casitas Tepoztlán is an exclusive place for registered guests. Access is not allowed for people who are not part of the reservation. This rule is fundamental to preserving the privacy and safety of all visitors.5. Rules of Coexistence in Common Areas
To ensure harmonious coexistence among all guests, the regulations of Las Casitas Tepoztlán establish the following rules:- Playing soccer or other ball sports is not allowed in common areas.
- Glass containers are not allowed in the pool or its surroundings.
- Each casita has an assigned parking space, which must be respected.
6. Use of the Pool and Jacuzzi
The use of the pool and jacuzzi is regulated by the regulations of Las Casitas Tepoztlán. The permitted hours are from 9:00 a.m. to 9:00 p.m., and the heating system is turned off at 8:00 p.m.. Please note that we do not have lifeguard service, so the use of these facilities is the responsibility of the guests.7. Prohibition of Pets
For hygiene and safety reasons, the regulations of Las Casitas Tepoztlán strictly prohibit the entry of pets of any kind or size.8. Prohibition of Weapons and Dangerous Objects
The entry of firearms, knives, swords, or any object that may pose a danger to other guests is strictly prohibited. The regulations of Las Casitas Tepoztlán also prohibit the use of pellet guns, BB guns, or toys that simulate weapons.9. Cleaning Service
Cleaning service is not included in the accommodation price. If you wish to hire this service, please consult in advance; it will be subject to availability and will have an additional cost.10. Delivery of the Casita
At the end of the stay, the casita must be delivered in the same condition in which it was received. Guests are expected to maintain order and cleanliness during their stay. This rule is fundamental to ensuring the comfort of future visitors.Amenities and Policies
Las Casitas Tepoztlán offers various amenities designed to provide a comfortable and relaxing experience for its guests. The main ones include:- Pool and jacuzzi with usage hours from 9:00 a.m. to 9:00 p.m.
- Tennis court
- Spacious gardens
- Private parking
Accommodation Policies
By making a reservation at Las Casitas Tepoztlán, you accept all the rules described in these regulations. Some of the main accommodation policies are:- Check-in: 4:00 p.m.
- Check-out: 11:00 a.m.
- Pets: Pets are not allowed.
- Smoking: Las Casitas Tepoztlán is a smoke-free space.
- Visitors: Access is not allowed for unregistered persons.
Cancellation Policies
- Non-refundable rate: No refunds will be made under this modality.
- Regular rate: Cancellation without penalty is allowed if made at least 7 days in advance. If the cancellation is made less than 7 days in advance, no refund will be made.